PawsForThought FAQs

FAQ's

HOW DO I CHANGE QUANTITIES OR CANCEL AN ITEM IN MY ORDER?
Please visit the Contact Us page and email OR call us to request changes to an order

WHEN WILL MY BACKORDER ARRIVE?
Back Orders are situations when our Mfg has been unable to provide our stock inventory at the initially estimtated times. While rare, these back orders do occur and we make every attempt to fill back orders as quickly as possible. As each situation is different, the exact time frame will vary and we ask that you contact us directly to determine the expected ship date.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.


WHAT IS THE RETURN & REFUND POLICY?

Please see our pages on returning or refunding for complete details regarding these policies